Terms of service

How we work, in writing.

These terms cover using this site, the client portal, and hiring Studio Infinite LLC for video work. Short version: you know the price before the shoot, you can pay in four parts, and the finished videos are yours.

Effective October 25, 2026 Studio Infinite LLC · St. Louis, MO
Price first

Every project is quoted before the shoot. No hourly billing.

Four payments

Split any project into four equal payments. 25% starts it.

3 to 5 revisions

Rounds of changes are built into every package.

Your footage

Finished edits are yours to keep and use anywhere.

01

Who we are

Studio Infinite LLC ("Studio Infinite", "we") is a video production company based in St. Louis, Missouri. These terms apply when you use studioinfinitestl.com, sign in to the client portal, or hire us for a project. By booking a project or using the portal, you agree to them.

02

Quotes and packages

Every project starts from one of our packages: Single Cut, Signature, Campaign or Infinite. The quote builder on this site gives a price range. Your exact price is set in a written quote before any work starts, based on shoot length, locations, crew, travel and deliverables.

  • We charge per project or per month, never by the hour.
  • If you ask for something outside the quote, we tell you the cost and get your okay before doing it.
  • Shoots in the St. Louis metro area have no travel costs. Shoots out of state list travel separately.

03

Payments and payment plans

You can pay in full or split any project into four equal payments. The first payment, 25% of the total, is due to book your project and reserve your dates. The remaining payments follow the schedule in your quote.

  • Invoices are sent through QuickBooks and also appear in your client portal.
  • Monthly content plans are billed each month for as long as the plan runs.
  • If a payment is more than 14 days late, we may pause work until the account is current.

04

Scheduling, rescheduling and cancelling

Your shoot date is held once the first payment is made. Rush dates are available when our crew is free.

  • Rescheduling: tell us at least 7 days before the shoot and we will move it to a new date at no charge. Weather or safety problems are always rescheduled at no charge.
  • Cancelling: if you cancel before the shoot, the first payment covers the planning work and is not refunded. Payments beyond the first are refunded for work not yet done.
  • If we ever have to cancel, we refund everything you paid for work we did not deliver.

05

Revisions and delivery

Every package includes 3 to 5 rounds of revisions on the edit, as listed in your quote. A round is one set of notes from you, sent together. Changes beyond the included rounds, or new footage, are quoted before we do them. Every shoot includes vertical cuts for social, along with the main edit.

06

Who owns the footage

Once your project is paid in full, the finished edits are yours to keep and use anywhere, for any purpose. Raw footage is available on request. Licensed music in your videos is covered for the uses listed in your quote.

We may show finished work in our portfolio and on our own channels. If you would rather we did not, tell us in writing and we will keep it private.

07

Posting your content

If your package includes posting, we post your videos to the platforms agreed in your quote on the agreed schedule, using access you give us. You can remove our access at any time. Results such as views and followers depend on many things outside our control, so we do not guarantee specific numbers.

08

The client portal

The client portal is invite only. You sign in with a one-time code sent to the email we have on file. Keep that email account secure and tell us if you think someone else has access. The portal shows your production status, shoot details, updates and invoices.

09

Using this site

The quote builder, chat assistant and price ranges on this site are estimates to help you plan. They are not a binding offer until we confirm a written quote. Please do not misuse the site, try to break its security, or send spam through its forms.

10

Limits on liability

We take care with every project, but our total responsibility for any claim related to a project is limited to the amount you paid us for that project. We are not responsible for losses that are indirect or that we could not reasonably foresee.

11

Governing law

These terms are governed by the laws of the State of Missouri. If a problem comes up, we will first try to work it out with you directly.

12

Changes to these terms

If we change these terms, we will update this page and the effective date at the top. The terms in place when you booked apply to that project.

13

Contact us

Questions about these terms? Reach Studio Infinite LLC at info@studioinfinitestl.com. See our privacy policy for how we handle your information.

Studio Infinite LLC · St. Louis, Missouri